Last updated: 17 July 2026. This is a template. Please have it reviewed and tailored by a legal professional before publishing, and confirm it reflects how your practice actually handles personal information.
Unique Accountants (ABN 86 149 770 798) ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your personal information.
Information we collect
The personal information we collect depends on your dealings with us, and may include:
- Your name, email address, phone number and postal address
- Information you provide through our website enquiry form or by contacting us
- Financial, taxation and business information necessary to provide our services
- Identification information where required for compliance obligations
How we collect it
We collect personal information directly from you, for example, when you submit an enquiry, contact us by phone or email, or engage us for services. In some cases we may collect information from third parties (such as the ATO or your other advisers) where relevant to the services you have engaged us to provide.
Why we collect and use it
We collect and use your personal information to respond to your enquiries and communicate with you; provide accounting, taxation and related professional services; meet our legal, regulatory and professional obligations; and administer and improve our services.
Disclosure of your information
We do not sell your personal information. We may disclose it where necessary to provide our services or meet our obligations, for example to the Australian Taxation Office, government or regulatory bodies, or trusted service providers who assist us in operating our practice. Where we disclose information to third parties, we take reasonable steps to ensure it is handled appropriately.
Storage and security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. This includes appropriate physical, electronic and procedural safeguards. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Our website
Our website may use cookies or analytics tools to understand how visitors use the site. You can usually disable cookies through your browser settings. [Update this section to reflect any analytics or cookies you actually use, e.g. Google Analytics.]
Access and correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, please contact us using the details above. We may need to verify your identity before providing access.
Complaints
If you have a concern about how we have handled your personal information, please contact us and we will do our best to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown above.